B2B SaaS Marketing

Category Creation or Category Entry: Which Should You Choose?

Written by
Pravin Kumar
Published on
Sep 9, 2026

Should you create a new category or compete in an existing one?

Enter an existing category and win a position inside it, unless you have the money and the years to teach a market a new word. Category creation is the most expensive marketing strategy available, and it is recommended far more often than it is affordable, usually by people describing companies that had already succeeded.

The appeal is obvious. If you invent the category, you define its criteria, and its criteria describe you. That is a genuinely powerful position and I am not going to pretend otherwise. What gets skipped is the bill, and the bill is paid in demand generation for a thing nobody is looking for yet.

Here is what each path actually requires, the search consequence people forget, and how to tell which one you are doing rather than which one you say you are doing.

What does category creation actually require?

You have to teach people that a problem they have is a distinct problem, that it deserves its own kind of solution, and that your name for that kind of solution is the right one. Three separate acts of persuasion, each of which has to happen before anyone evaluates your product.

That means you are funding education, not acquisition. Every channel becomes more expensive because the audience has no existing intent to intercept. There is no search term to rank for, no comparison to appear in, no shortlist you can join, because none of those exist yet for a category that does not exist yet.

It also takes a long time, and it takes consistency across a period long enough that most companies change their messaging twice in the middle and reset the clock. The thing that kills category creation attempts is rarely the idea. It is the third quarter, when the pipeline looks thin and someone reasonably suggests just describing it in the words customers already use.

What does entering an existing category actually cost?

Comparison. You arrive on a shortlist with established players, evaluated on criteria you did not choose, by buyers who already have a mental model that does not favor you. That is uncomfortable and it is also survivable, which is more than can be said for irrelevance.

The cost is real. You will lose deals on features you have not built because those features became table stakes before you arrived. You will be compared on price to companies with more scale. And your marketing will spend a lot of its energy on differentiation inside a frame someone else defined.

What you get in exchange is demand that already exists. People are searching, comparing, and budgeting for this thing right now, today, and you can be present in that process this quarter rather than in three years. For most companies, at most stages, that trade is correct and not close.

What happens to your visibility if nobody searches for your term?

You disappear from the surfaces that route buying intent, and this is the part category creation advocates address least honestly. Search and answer engines connect an existing question to an answer. Invent a question nobody is asking and there is nothing to connect.

Google's documentation on AI features is clear that eligibility is ordinary: a page must be indexed and eligible to be shown in Google Search with a snippet, fulfilling the Search technical requirements, and there are no additional requirements or special optimizations. That is reassuring for technical execution and it says nothing about demand. Being eligible to appear does not create anyone to appear in front of.

Google also describes AI Overviews and AI Mode using a query fan-out technique to display a wider and more diverse set of helpful links. Fan-out helps a niche answer surface against a broader question, which is a genuine argument for at least anchoring your new idea to an existing question. If your positioning has no anchor in language anyone uses, there is no query for it to fan out from.

The practical consequence: even if you intend to create a category, your pages should be findable through the words your buyer currently uses. I made the neighboring argument about identity and language in how answer engines handle conflicting information about you.

Can you get the benefits of both?

Usually yes, and this is the answer I give most often. Enter the category by name so you are findable, then win a specific position inside it that is genuinely yours. You are not choosing between being discovered and being distinctive. You are choosing which one the first sentence does.

Concretely: describe yourself in the category term buyers search for, then immediately narrow. The category noun makes you findable. The qualifier makes you the obvious choice for one kind of buyer and an obvious no for the others, which is what a position is.

Say the noun everyone knows and then the sentence only you can say. That sequence gets you into the comparison, and then wins it. Reversing it gets you a clever line nobody encounters.

When is category creation genuinely the right call?

Three conditions, and I would want all three. The existing category actively misrepresents what you do, so being placed in it loses you deals you should win. You have the runway to fund education for years rather than quarters. And you have customers who already describe you in your new language without being prompted.

That third one is the real test and it is the one that cannot be faked. If your customers, unprompted, use a phrase for what you do that no existing category covers, you may have found something. If the phrase only appears in your own marketing, you have written a tagline.

Even then, the honest version is a gradual one. Show up in the existing category, sell into it, and let the new language accumulate evidence through customers using it. A category earned that way is durable. A category announced is a press release.

Why do category launches disappoint?

Because launches are a poor mechanism for creating demand that does not exist. Paul Graham makes this point directly in his essay Do Things that Don't Scale, warning that big launches and partnerships usually do not work for generating early growth, and arguing that you cannot wait for users to come to you and have to go out and get them.

That applies with extra force to a category. A launch reaches people who already follow you, which is exactly the group who do not need convincing that your idea has a name. The people whose vocabulary you are trying to change are not watching, and they will not be reached by an event.

What does work is the unglamorous version: the same explanation, given individually, hundreds of times, in sales calls and articles and conversations, until the words come back to you from someone else. That is the actual mechanism, and it is a multi-year one. The early-stage version of the same argument is in where to find your first ten customers.

How do you tell which one you are actually doing?

Look at what your best-performing pages rank for and what your customers say on calls. If both use an existing category term, you are in a category and merely calling it something else on your homepage, which is the worst of both positions: you pay the education cost and get none of the differentiation.

The second check is your content. Google's helpful content guidance asks whether content provides original information, reporting, research or analysis, and whether it avoids simply copying or rewriting other sources. Category creation content that just restates the idea in different words fails that test, and it is also the format most category attempts default to.

The related trap is volume. Google defines scaled content abuse as many pages generated for the primary purpose of manipulating search rankings and not helping users. Publishing a hundred thin pages about your invented term is not category creation, it is the thing that policy describes, and it will not teach anyone anything either.

Across 70 plus projects for 25 plus clients over 6 plus years, and 350 plus published articles, the positioning that worked was almost always a narrow claim inside a category people already understood. My own practice went through exactly that, which I wrote about in repositioning from Webflow work to AEO and GEO.

What should you do next?

Write the sentence a customer would use to describe you to a colleague, in their words rather than yours. Then check whether that sentence contains a category term people search for. If it does not, you are further from demand than your marketing suggests, and that is a finding worth acting on this week.

Then write the one-line version that names the category and immediately narrows. Category noun, then the qualifier only you can defend. Put it on your homepage, your pricing page and your title tags, and see whether the shape of your inbound conversations changes over a quarter.

I help founders with positioning, messaging and the go-to-market decisions around them, on fixed fees, with most projects landing between 1,000 and 10,000 dollars. If you are debating whether to name a new category or win a position inside an old one, reach out and let's chat.

Get found, cited and the back office automated

Let's make your site the source AI engines quote and wire up the systems behind it.

Contact

Let's get your website found and cited by AI

Tell me what you're working on, whether AI search is skipping your product, your back office is buried in manual work, or you need a build that does both.

Got it, thanks. I read every message personally and reply within 1-2 business days.
Oops! Something went wrong while submitting the form.